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"I'm having problems with my laptop. Can you help fix it?"

  • If you are a Johnson School student, contact the Johnson School Help Desk (255-6300 or by email at: for technical assistance.
  • If you are a member of the Cornell Community, contact the Academic Technology Services HelpDesk for assistance. They are located at 119 Computing and Communications Center, but can also be reached by phone (255-8990) and e-mail ( They also maintain a web site which contains a great deal of online help information.